Interview with Patrizia Gambarelli, Export Marketing Manager

One of the pluses of our company that’s widely acknowledge among dealers and customers is that we maintain a lean and flexible structure that allows us to make decisions rapidly.

We’ve grown considerably in recent years, but this distinguishing characteristic has been retained: we have maintained an agile organisation, in which each member of the chain is personally responsible for and attentive to their actions in order to collectively pursue a single goal: the good of the company.

How do we get there? By paying the utmost attention to our customers’ needs and talking daily to our representatives all over the world so we can listen to their feedback and keep tabs on the actions of our competitors. Another of our key strengths lies in our insistence on the maximum sharing of information throughout the organisation in order to stay current and responsive.

Provide space for choice and allow people to make their own decisions…